Cookie Policy

Società Agricola Villa Dora S.r.l.
Last updated: September 2026

This Cookie Policy describes the use of cookies and similar technologies on the website of Società Agricola Villa Dora S.r.l. (hereinafter, the “Site”) and supplements the Privacy Policy available on the Site. This notice is provided pursuant to Regulation (EU) 2016/679 (“GDPR”), Italian Legislative Decree 196/2003 and subsequent amendments (“Privacy Code”), as well as applicable legislation regarding cookies and other tracking tools.

1. What are cookies

Cookies are small text files that websites visited by users send and store on the device used for browsing, such as computers, smartphones, or tablets, to be retransmitted to the same sites upon subsequent visits.

The Site may also use technologies similar to cookies, such as pixels, tags, identifiers, scripts, and other tracking tools.

These technologies may be used to enable the proper functioning of the Site, manage the shopping cart and purchases, allow for the booking of experiences, remember user preferences, analyze Site usage, measure the performance of advertising campaigns, and, subject to consent, perform marketing and personalization activities.

2. Categories of cookies used

The Site uses cookies and similar technologies belonging to the following categories:

• technical and strictly necessary cookies;
• analysis and measurement cookies;
• marketing and profiling cookies and tools;
• functional tools linked to services requested by the user.

Cookies and tracking tools that are not strictly necessary are used only with the user’s consent, where required by applicable law.

3. Technical and strictly necessary cookies

Technical cookies are necessary for the proper functioning of the Site and to allow the user to use the services expressly requested.

They may be used, for example, to maintain the browsing session active, ensure the security of the Site, manage the shopping cart, enable the purchase and checkout process, handle payments, store cookie-related preferences, prevent fraud and unauthorized access, and allow the booking features to function correctly.

Prior user consent is not required for these cookies.

Shopify
The Site is built and hosted via the Shopify platform. Shopify uses cookies and necessary technologies to allow the functioning of the e-commerce and features such as browsing sessions, shopping cart, checkout, security, payments, and preference management.
Provider: Shopify International Limited and/or other companies in the Shopify group.
Purpose: technical functioning of the Site and e-commerce, management of sessions, shopping cart, checkout, security, and fraud prevention.
Category: necessary.
Consent: not required for strictly necessary tools.

4. Analysis and measurement cookies

Tools belonging to this category are used to understand how users use the Site and to measure its performance.

Information may be collected regarding, for example, pages visited, duration and characteristics of the session, origin of the visit, device and browser used, interactions with the Site, products viewed, activities related to the purchasing path, and aggregated data regarding conversions.

On this Site, analysis tools that are not strictly necessary are configured to be used subject to user consent, where required by applicable law.

Shopify Analytics
The Site uses the analysis tools provided by Shopify to obtain statistics regarding traffic, navigation, and e-commerce performance. Shopify Analytics may allow the Controller to analyze, among other things, the number and characteristics of visits, sessions, traffic sources, user behavior, conversions, orders, and commercial performance of the Site.
Provider: Shopify International Limited and/or other companies in the Shopify group.
Purpose: statistical analysis, measurement of Site and e-commerce performance, improvement of services.
Category: analysis.
Consent: required for analysis activities based on cookies or other tools that are not strictly necessary, where provided for by applicable law.

5. Marketing and profiling cookies and tools

These tools are used to measure the effectiveness of advertising activities, understand user interactions with campaigns, create custom audiences, perform remarketing activities, and show more relevant advertising communications.

These tools are activated exclusively subject to user consent, when required by applicable law.

Meta Pixel
The Site uses Meta Pixel, a technology provided by Meta Platforms, to measure and optimize advertising campaigns carried out through Facebook, Instagram, and other services associated with Meta. Depending on the activities performed by the user, Meta Pixel may detect events such as page visits, product viewing, interaction with certain content, adding a product to the cart, starting a checkout, purchasing, form submission, bookings, or other relevant conversions.
The information collected may be used to measure conversions generated by advertising campaigns, analyze the effectiveness of advertisements, create custom audiences, perform remarketing, and optimize the distribution of advertising campaigns.
Provider: Meta Platforms Ireland Limited and/or other companies in the Meta group.
Purpose: advertising, conversion measurement, remarketing, audience creation, and campaign optimization.
Category: marketing/profiling.
Consent: required.
Meta may process the collected information also according to its own terms and data protection policies.

6. Klaviyo – e-mail marketing and marketing automation

The Site uses Klaviyo for managing newsletters, commercial communications, marketing automation, and analyzing user interactions with the Site and received communications.

Subject to consent, Klaviyo may use cookies and similar technologies to associate certain browsing activities with a user’s profile.

Depending on the configuration adopted, events may be detected such as Site visits, product viewing, adding products to the cart, starting checkout, purchasing, filling out forms, newsletter subscription, opening email communications, clicking on links within communications, and other interactions with the Site or commercial communications.

Such information may be used to create user segments and trigger automated and personalized communications, such as, for example, communications regarding products viewed, abandoned carts, purchases made, or other interactions with the Site.

Klaviyo may use, among others, technical identifiers designed to recognize the user’s browser or device over time.

Provider: Klaviyo, Inc.
Purpose: newsletter management, e-mail marketing, marketing automation, segmentation, interaction analysis, and communication personalization.
Category: marketing and/or analysis, depending on the specific functionality.
Consent: required for tracking tools that are not strictly necessary.

Consent to the use of cookies and tracking tools is distinct from any consent given by the user to receive newsletters or other commercial communications. The user may therefore refuse marketing cookies without this automatically implying the revocation of any newsletter subscription already made.

7. Appointo – booking of experiences

The Site uses Appointo, an application integrated with Shopify, to allow users to view availability and book the experiences offered by Villa Dora.

Within the scope of the booking, information provided directly by the user and technical data necessary to verify availability, maintain the session, select date, time, and experience, complete the booking, and manage the related request may be processed.

Any cookies or tools strictly necessary for the functioning of the booking service may be used without prior consent. Should Appointo use additional tools for purposes of analysis, marketing, profiling, or tracking not necessary for providing the service requested by the user, such tools are activated exclusively subject to consent, where required.

Provider: Appointo / provider of the Appointo application for Shopify.
Purpose: management of availability and booking of experiences.
Category: necessary/functional for functionalities requested by the user; any additional tools are classified based on their actual purpose.
Consent: not required for strictly necessary tools; required for any non-necessary analysis or marketing tools.

8. First-party and third-party cookies

The Site may use first-party cookies, installed directly by the Site’s domain, and third-party cookies or tools, installed or managed through services provided by parties other than the Controller.

Among the main third-party providers used on the Site are Shopify, Meta Platforms, Klaviyo, and Appointo.

For more information on the processing performed by individual providers, any further purposes, retention periods, and how to exercise one’s rights, the user may consult the respective privacy and cookie policies via the links made available in the cookie management panel and/or on the Site.

9. Consent management

Upon first access to the Site, where required by applicable law, the user will see a banner through which they can accept all cookies and optional tracking tools, refuse non-necessary cookies and tracking tools, or customize their preferences by selecting the desired categories.

Before expressing consent, cookies or tracking tools for marketing, profiling, or analysis purposes that are not strictly necessary are not activated, where prior consent is required.

Mere continued browsing, scrolling the page, or closing the banner without a positive expression of intent does not constitute consent to the use of cookies and optional tracking tools.

The choice made by the user is recorded to allow the Site to respect the expressed preferences. The user may change or revoke consent at any time via the “Cookie Preferences” link available on the Site. The revocation of consent does not affect the lawfulness of the processing carried out before the revocation.

10. List of cookies and duration

Cookies can be session cookies, when they are deleted upon closing the browser, or persistent, when they remain stored for a specific period of time.

The duration varies depending on the cookie, its purpose, the technical configuration adopted, and the settings established by the relevant provider.

The updated list of cookies and other tracking tools actually used on the Site, with an indication, where available, of the cookie name or identifier, provider, category, purpose, and duration, can be consulted via the “Cookie Preferences” panel available on the Site.

Since third-party services may modify their technical tools and related retention periods over time, the consent management panel serves as the up-to-date reference regarding the tools actually detected and used on the Site.

11. Transfer of data to third countries

Some of the providers used by the Site are part of international corporate groups and may process personal data even outside the European Economic Area.

Where applicable, such transfers are carried out in compliance with Articles 44 et seq. of the GDPR and based on one of the tools provided for by the legislation, including adequacy decisions of the European Commission, the EU-US Data Privacy Framework where applicable, Standard Contractual Clauses approved by the European Commission, or other safeguards provided by applicable law.

For more detailed information on transfers made by individual providers, please refer to their respective privacy policies.

12. How to modify or revoke consent

The user may change their preferences at any time using the “Cookie Preferences” link present on the Site.

It is also possible to manage or delete cookies through one’s browser settings. Disabling some technical cookies could compromise the proper functioning of the Site or make certain features unavailable.

13. Data Controller

The Data Controller is Società Agricola Villa Dora S.r.l.

Full identifying data, the Controller’s contact details, and the methods for exercising the rights provided for by Articles 15 et seq. of the GDPR are set out in the Privacy Policy available on the Site.

14. Data subject rights

In the cases provided for by the legislation, the data subject may exercise the rights recognized by the GDPR, including the right of access, rectification, erasure, restriction of processing, data portability, objection, revocation of consent at any time without affecting the lawfulness of the processing performed before the revocation, and the right to lodge a complaint with the Data Protection Authority.

For methods, conditions, and any limitations on the exercise of these rights, please refer to the Site’s Privacy Policy.

15. Changes to the Cookie Policy

The Controller may modify or update this Cookie Policy, also as a consequence of the introduction of new services, changes to the technologies used, or regulatory changes.

Any substantial changes will be made available on the Site. The user is therefore invited to periodically consult this page.